COVID-19 OPERATION INFORMATION - UPDATED 7/4/20
To keep in compliance with Judge Hildalgo's Mask Mandate along side our Governor Greg Abbott, all CSDS Vinyl locations will require its patrons to wear masks for the duration of the time they are shopping in our store. Face coverings and masks will need to be worn so that the mouth and nose are covered completely at all times. There will be no exceptions to this request. We understand that some of our stores are not located in Harris County and do no apply to this order. However, to maintain consistency across our CSDS Vinyl company, we are implementing this policy for ALL of our locations. Please re-read the following policies we will continue to implement to help keep our staff and our community safe. The following plan of action is valid beginning 6/22/20. Should our plan of action change, all changes will be updated here and on our website.
-All CSDS Vinyl stores will operate on limited hours. All stores (excluding warehouse) will be open 10am-6pm Monday through Saturday. Warehouse hours are Monday-Friday 10am-6pm.
-All CSDS Vinyl stores will continue to operate on LIMITED staff.
-We will still only be allowing a maximum of 10 individuals into our stores at any given time. This includes our staff. We ask that you do not come to our location in groups so that others may also shop in a timely manner. Should you arrive to one of our locations, and the location is already at the max capacity we are allowing in (10 total individuals, ages 0-999) you will be kindly asked to remain outside until another individual leaves the premises.
-We will not be offering our heat press services at this time in any location.
-We are still not allowing ANY returns or exchanges at this time.
-With the necessity to continue to operate on limited staff, you may find that our locations are not able to restock as fast as we once were. Rest assured, we are doing everything we possibly can to ensure the product you need is on the shelves when you need it. However, in the event that the store is out of something you need, you have options! 1. You can order online to have those items shipped directly to you. 2. You can order online for warehouse pickup (in Cypress TX) and you order should ideally be ready within 1-2 days, or 3. You can order online for store delivery in which your order will be delivered to the store following our normal delivery schedule.
-ALL local pickup orders placed through end of day on 4/30/20 have been taken back to their original pickup location and are available for pickup beginning 5/4/20 at 10 am. Should you want to change that pickup location for any reason, please reach out to firstname.lastname@example.org to make arrangements. Please know that if you are changing pickup locations after your order has already been placed and delivered to the store, it could take up to a week to complete the change due to limited staff. We are still allowing for local pickup orders to be shipped directly to you. Should you want to utilize this option, please reach out to email@example.com to make arrangements.
Thank you so much for continuing to show support of this little business. My team and I will continue to work hard to get back to our new normal and we appreciate each and every one of you and your patience as we continue to navigate through all of this.