CURRENT PROCESSING TIMES
EXTENDED PROCESSING TIMES ARE TO BE EXPECTED DURING AND SHORTLY AFTER OUR BLACK FRIDAY - CYBER MONDAY PROMOTIONS. TAT CAN EXTEND UP TO BUT NOT EXCEEDING 10 BUSINESS DAYS. PLEASE CHECK OUR FACEBOOK GROUP FOR DAILY TAT UPDATES.
THE BELOW TAT IS DURING NORMAL PROCESSING TIMES ONLY.
All orders are processed in the order they are received, however some orders will ship sooner than others depending on the contents of the order.
- Regular vinyl such as Oracal, Siser and CSDS Vinyl are currently shipping in approximately 1-4 business days.
- Printed vinyl and garment transfers are currently shipping in approximately 1-4 business days.
- Stickers are currently shipping in approximately 1-4 business days.
- Wood and acrylic blanks are currently shipping in approximately 1-4 business days
- Screen print transfers are currently shipping in approximately 1-4 business days.
- DTF transfers are currently shipping in approximately 1-4 business days.
*This stated time frame DOES NOT apply to custom screen print orders or screen print pre-orders. Please refer to the stated TAT for those items in the following places:
Screen print pre-orders: TAT is 7-10 business days as stated on each listing.
Custom DTF transfer orders: TAT is 1-3 business days from the date of artwork approval as stated on each listing.
The above timeline is an estimate, but please know that our team values your order as if it were their own and are working very hard to process orders as fast as humanely possible.
Business days are considered Monday-Friday and are not included in shipping times. Nationally and locally recognized holidays are not considered business days.
LOCAL PICKUP AT OUR RETAIL LOCATIONS
If you choose to pickup your order at one of our retail locations, please be aware that our processing times are not included in the transit time to our stores. Store deliveries are made 1 time per week on designated days depending on the location. Your order will arrive to the location of your choice according to the delivery schedule below AFTER your order has finished processing. If your order finishes processing the same day of our delivery, there is a chance your order will not make that day's delivery truck and will be sent the following week.
- Our San Antonio location delivery day is Monday by 6pm cst
- Our Conroe location delivery day is Tuesday by 6pm cst.
- Our Tomball location delivery day is Wednesday by 6pm cst.
Once your order has arrived at the retail location of your choice, you will be notified via email that your order is ready for pickup.
Our WAREHOUSE location is subject to the same processing times posted above. Orders are ready for pickup at our warehouse location as soon as they are finished processing and you will be notified via email that your order is ready for pickup.
ANY ORDERS THAT ARE NOT CLAIMED WITHIN 90 DAYS BECOME PROPERTY OF CSDS VINYL AND WILL BE PLACED BACK ON THE SHELF FOR OTHER CUSTOMERS. REFUNDS WILL NOT BE GIVEN FOR THIS MERCHANDISE.
Should you have any questions or concerns, please reach out to us at firstname.lastname@example.org and we will be more than happy to help you. Current support response times are 24 hours during business hours.