CURRENT PROCESSING TIMES

***BLACK FRIDAY/CYBER MONDAY EVENT UNDERWAY. EXTENDED TAT IS TO BE EXPECTED*** 

All orders are processed in the order they are received, however some orders will ship sooner than others depending on the contents of the order. Our normal TAT is as follows:

• Regular vinyl such as Oracal, Siser and CSDS Vinyl are currently shipping in approximately 1-2 business days.
• Printed vinyl and garment transfers are currently shipping in approximately 1-2 business days. 
• Stickers are currently shipping in approximately 1-2 business days.
• Wood and acrylic blanks are currently shipping in approximately 1-2 business days
• Screen print transfers are currently shipping in approximately 1-2 business days.
• DTF transfers are currently shipping in approximately 1-2 business days. 

*This stated time frame DOES NOT apply to custom screen print orders or screen print pre-orders. Please refer to the stated TAT for those items in the following places:

Screen print pre-orders: TAT is 7-10 business days as stated on each listing.

Custom DTF transfer orders: TAT is 1-3 business days from the date of artwork approval as stated on each listing.

The above timeline is an estimate, but please know that our team values your order as if it were their own and are working very hard to process orders as fast as humanely possible.

Business days are considered Monday-Friday and are not included in shipping times. Nationally and locally recognized holidays are not considered business days. 

LOCAL PICKUP AT OUR RETAIL LOCATIONS

TOMBALL TX: All orders are completed at our Cypress location. Order deliveries occur daily. Once your order has completed processing, it will be delivered to our Tomball location within the following 24 hours on business days. You will receive an email once your order has arrived and is ready for pickup. 

CYPRESS TX: Orders are available for pickup the same day that order has completed processing (During business hours). You will receive an email once your order has arrived and is ready for pickup. 

SAN ANTONIO TX: All DTF GANG SHEET ORDERS (only) are available for pickup same day if order is placed prior to 10 am. If order is placed after 10am, your order will be ready for pickup the following business day. IMPORTANT - If your order contains ANY other items besides DTF GANG SHEETS, your order will be completed at our Cypress TX location and you will be invoiced for a shipping label.

Once your order is ready for pickup at the retail location of your choice, you will be notified via email that your order is ready for pickup.

ANY ORDERS THAT ARE NOT CLAIMED WITHIN 90 DAYS BECOME PROPERTY OF CSDS VINYL AND WILL BE PLACED BACK ON THE SHELF FOR OTHER CUSTOMERS. REFUNDS WILL NOT BE GIVEN FOR THIS MERCHANDISE.

Should you have any questions or concerns, please reach out to us at info@csdsvinyl.com and we will be more than happy to help you. Current support response times are 24 hours during business hours.